Terms and Conditions

Website: dhakaspacenter.com

Last updated: October 21, 2026

1. Introduction

These Terms and Conditions apply to the use of the Dhaka VIP Spa Center website and its booking-related information. "We", "us" and "our" refer to Dhaka VIP Spa Center. "You" and "your" refer to visitors and customers using the website.

By accessing or using this website, you agree to these terms to the extent permitted by applicable law. Please also review our Privacy Policy.

2. Website Information and Services

Our website provides information about spa and massage treatments, session durations, listed prices, contact information and booking options. Services are subject to availability.

We make reasonable efforts to keep website information accurate. Images are illustrative and may not represent every detail of an actual treatment or room. Please confirm current prices, treatment details and availability with us before booking.

3. Appointments and Bookings

• All appointment requests are subject to availability and confirmation.
• Please provide accurate contact information and booking preferences.
• Specify your preferred treatment, session duration and requested time.
• A submitted enquiry does not itself guarantee an appointment.
• Please contact us promptly if you need to change or cancel a booking.

You can request an appointment through our Book Now page or contact us directly.

4. Prices and Payment

Service prices displayed on our website are quoted in Bangladeshi Taka (BDT), unless otherwise stated. Prices and available services may change, so please confirm the applicable price when booking.

Any deposit, advance payment, additional charge or payment deadline should be explained before you make a payment. Use only payment methods confirmed by our team, and retain your payment confirmation or receipt.

Please contact us directly if you are uncertain whether a payment request is genuine.

5. Cancellations, Rescheduling and Refunds

If you need to cancel or reschedule an appointment, please contact us as early as possible. Any applicable cancellation deadline, deposit conditions or refund arrangements should be communicated and agreed before booking or payment.

If we need to change or cancel a confirmed appointment, we will make reasonable efforts to notify you and discuss available alternatives. Refunds, where applicable, will be handled according to the agreed booking terms and applicable law.

Nothing in this section is intended to remove any consumer rights that cannot legally be excluded.

6. Customer Conduct

Customers are expected to:

• Provide truthful and accurate booking information.
• Treat staff and other guests respectfully.
• Follow reasonable hygiene, safety and facility instructions.
• Respect professional boundaries and staff consent.
• Refrain from unlawful, threatening, abusive or disruptive conduct.

We may refuse or discontinue a service where reasonably necessary for safety, staff welfare, legal compliance or the protection of other guests.

7. Health and Treatment Disclaimer

Spa and massage services are intended for relaxation and general wellness. They are not a substitute for medical advice, diagnosis or treatment by a qualified healthcare professional.

Before a session, please tell the therapist about relevant injuries, allergies, skin sensitivities, health concerns or other factors that could affect your comfort or suitability for a treatment. If you are unsure whether a treatment is appropriate for you, consult a qualified healthcare professional first.

You may communicate your pressure preferences, request an adjustment or ask for a treatment to stop at any time.

8. Intellectual Property

Website text, logos, graphics, photographs and other materials may be protected by intellectual property laws. You must not reproduce, republish or commercially use materials without the required permission, except where permitted by law.

Third-party names, trademarks and materials remain the property of their respective owners.

9. Third-Party Links and Services

Our website may link to third-party services such as Google Maps, WhatsApp or payment providers. These services may have their own terms, privacy policies and security practices. Please review those terms when using external services.

We do not control third-party websites and cannot guarantee their availability or the accuracy of their content.

10. Website Availability and Liability

We aim to keep our website accessible and information current, but uninterrupted access cannot be guaranteed. Temporary outages, technical errors or updates may occur.

To the extent permitted by applicable law, we are not responsible for losses arising solely from temporary website unavailability or reliance on outdated general website information. Nothing in these terms excludes liability or rights that cannot lawfully be excluded or limited.

11. Privacy and Personal Information

Information you provide when contacting us or requesting a booking may be used to respond to enquiries, coordinate appointments and communicate with you. For further details, please read our Privacy Policy.

12. Changes to These Terms

We may revise these Terms and Conditions when necessary. Updated terms will be published on this page with a revised date. Please review this page periodically.

13. Applicable Law

These terms are intended to operate consistently with the applicable laws of Bangladesh. Any dispute will be handled through the appropriate legal process and jurisdiction as determined by applicable law.

14. Contact Us